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To speed up: include your order number (e.g. NMR-XXXX).

Reply within 24 business hours (Mon–Fri). For orders, include your order number for faster processing.

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Customer support

14-day returns

What are the delivery times?: Shipment within 24-48 business hours. Delivery 2-5 days in France (depending on carrier).
Can I return a product?: Yes. 14-day right of withdrawal for unopened products. See our terms.
How do I track my order?: A confirmation email with tracking information is sent after shipment.